Store & Purchases

What are the different currencies and how are they used?
There are two currencies in Equestrian. Cash is used for upgrades, purchasing horses, and is often awarded in competitions and trials. Coins are used for ce...
Thu, 26 Aug, 2021 at 12:13 PM
How do I unlock the Season rewards?
You need the Season Pass in order to unlock all the items that are not marked as "Free". In order to claim the item, you need to participate in th...
Thu, 26 Aug, 2021 at 12:15 PM
I made a purchase but didn't get my item.
Contact Support and include your username and the email associated with your account, as well as when you made the purchase and which item you purchased.
Thu, 26 Aug, 2021 at 12:16 PM
Can I get a refund on my purchase?
Virtual Items purchased in the game (for example Coins) are non-refundable. By entering the game and accepting our Terms and Conditions, you acknowledge tha...
Thu, 26 Aug, 2021 at 12:19 PM
Can I make chargebacks or reversals on my purchase?
If you want to dispute a transaction, contact our Customer Support. Chargebacks are not a valid means of requesting a refund and can result in your account ...
Thu, 26 Aug, 2021 at 12:19 PM
Can I earn Coins without spending real money?
As of now, there's no way to earn Coins for free.
Thu, 26 Aug, 2021 at 12:23 PM